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Yes, telephone and/or email support is included with the software maintenance. Self-help is available through the Esri Support site, online documentation, My Esri and the Esri Canada Higher Education Resource Finder.

The Scholarship Coordinator will also provide support, as needed, for students requiring assistance connecting to My Esri and activating their licenses. Special webinars and other resources may also be offered to help students get started with the software.

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